Call Center Training
Vidushi Academy Bangalore

Type: Certification

Category: Education, Teaching & Training

Sub Category: BPO/Call Centre Training

About Call Center Training Course

Here are the details of Call Center Training Course including duration, Eligibility, Admission Criteria, Fees and Syllabus.

Communication Skills:  When you answer the customers’ calls, they should feel heard and assured that their problems are being taken care of. Our training ensures customer satisfaction.

Interview Skills: Customize your answers to fit the questions shot at you. Answering a question wrongly may lead you to the exit door. We avoid it for you.

Stress, Intonation and Pronunciation:  When you answer the customers’ calls, they should feel heard and assured that their problems are being taken care of. Our training ensures customer satisfaction.

Group Discussions: Disagree with your team members or team leaders without offending them. Learn the art from us.

Listening Skills: “No, one needs it immediately,’ may be heard wrongly as No-one needs it immediately. Sharp listening skills will avoid misunderstandings.

Work place etiquette: How to behave in your workplace so as to outshine others and reach the top of the corporate ladder efficiently.
 


Special Features About Call Center Training

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  • Placement Placement:
  • Average Salary Average Salary:
  • Fees Fees:
  • Syllabus Syllabus:

About the College

The academy was established with a view to provide linguistic training and humanpower for the fast emerging market for foreign language jobs promoted by the IT-enabled BPO industry in Bangalore. The academy also provides high quality end-to-end solutions for companies that want to go global by way of translation services for marketing literature and websites. We also provide interpreters and foreign language professionals on short-term projects to facilitate communication with international clients, suppliers and associates.
     
Sound training. The onus of good learning is not only on the student, but also on the trainer. We provide good training characterized by thorough preparation and effective delivery and presentation.
   
Target-Oriented Learning: Our programs have specific and clearly-defined goals so, our teaching and learning processes are geared towards the achievement of definite targets. Our programs are well-structured in modular fashion and are evaluated against a planned time frame. We are not just an academic institute: we are a corporate training center, which works towards goals and against deadlines.


Other Courses offered by Vidushi Academy

Other Institutes offering same Course

Address :

41, Basappa Road, Shantinagar Bangalore - 560027 Phone : +91 - 80 - 41145918        +91 - 80 - 41248445        +91 - 80 - 41248447

Email: dsps_pnp@yahoo.com

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Disclaimer : The Information about this College & its Courses has been taken from the College website & was last updated on 28th April 2015. We are not responsible for the freshness of the data. Students are advised to visit the official website for the latest information. If you are the administrator of this College & need to update the information, Please write in to us at contact@infinitecourses.com