Mktg Business Senior Analyst, Bangalore
This Job has Expired! Click Here to View Other
Here are the details of Mktg Business Senior Analyst job in Dell. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Key measures of performance of this role will be:
Meeting of service level targets for process throughput and quality
Customer satisfaction rating of 90%+
Driving of significant business benefit measured as hard bottom line impact
First class graduate from a recognized institute.
Post qualification relevant work experience of 1 - 3 years preferably as a database analyst or process lead with a reputed organization, preferably in the Contact Centre domain.
Essential Knowledge and Experience:-
- Familiarity with RDBMS, MSSQL server, database design & development; SQL reporting services & analysis services
- Expert level skills in MS Excel. VBA, Excel Macros and MS Power Point Tasks
- Effective communication - written & verbal
- Elementary understanding of Statistical Concepts, Tools
Following skills will be an advantage:-
- Project Management skills- Driving significant process improvement
- Process mapping, analysis and design
- Process automation experience
- Drive of results and focus on delivery of targets / SLA adherence
- Ability to deal with ambiguity and work across multiple priorities simultaneously
- Communications & Presentation Skills
- Exposure to Six Sigma / BPI techniques. Certification (Green Belt) will be an advantage.
Job Support Services - Business Analyst
Primary Location:- AP-IN-KA-Bangalore
For more than 26 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Dell is uniquely positioned to impact industry trends. It maintain strong internal development capabilities. Dell partner, rather than compete, with top industry technology suppliers and original development manufacturers. It steer enabling industry standards and technologies through industry groups and strategic partners. In this way, Dell spurs innovation and delivers value to customers.
Working at Dell - Why should i Join Dell?:-
Join Dell,and you’ll work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. And you’ll get all the resources you need to realize your loftiest career goals. So take a look around to learn more about our career opportunities, and discover just how bright your future can be.
Address of Dell:-
12/1, 12/2A, 13/1A, Divya Shree Greens
Koramangala Ring Road, Challaghatta, Varthur Hobli
(Disclaimer : This Job or placement paper has been sourced from various sources like print media, Job consultants, past candidates, our users and/ or Company website. The posted date above means the date on which the Job was posted on our site and not on the company site. Users are advised to check with the company for latest requirements before applying for the job. Our website will not be responsible for any loss to the company or the candidate. We have no relation with the company and are not responsible for the validity of this Job. We donot charge the company or candidate or any student anything. If the respective company has any issue with the data provided or they want this particular job or placement paper to be removed they can write into us at firstname.lastname@example.org)