Senior Support Engineer, Bangalore
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Here are the details of Senior Support Engineer job in Societe Generale . This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Monitor the communication channels (mail box & phone), perform Incident Management (level 1 & level 2) by adhering the SLAs defined
Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required
Monitor systems by using the information system’s monitoring tools. Ensures that these tools are in line with our needs and take initiatives to improve their efficiency
Manage the environments (production & pre-production) by performing various activities such as sanity checks, capacity planning
Coordinate with Infrastructure teams on events of patching & upgradation of servers to ensure the applications are stable & running after the infra work
Coordinate other ITEC teams (DEV/QUA/BAs) for scheduling the testing & production releases , should actively perform on various testing such as Deployment and Rollback testing
Lead the release management process by preparing the package, schedule the release, deployment of package and post production checks
2 - 5 years of experience in application support with strong technical exposure
Pro-active problem solving attitude, Analytical skills, Strong oral & written communication skills
Good Knowledge in Unix & Shell scripting is must
Good knowledge in Oracle is must (with fair knowledge on PL/SQL)
Basic knowledge in Java/JVM/JRE is must
Basic knowledge in TIBCO is plus
Exposure to ITIL process is plus
Investment Banking domain experience is plus
MCA or BE-computer science or BE-information science or any other related field
About Societe Generale Corporate & Investment Banking - SG CIB:-
Societe Generale Corporate & Investment Banking - SG CIB established its presence in India in 1978, first with a representative office in New Delhi and then with a branch office in Mumbai - India's financial centre - as from 1985. SG CIB opened a second branch in New Delhi in 1993.
SG CIB India ensures international quality and the highest standards in its dealings with clients, which include top-tier Indian corporates, MNCs, and foreign and local banks.
With a dedicated team of 70 people, all commercial transactions are carried out efficiently and effectively on debt capital markets, structured finance, fixed income, currencies, derivatives, forex options and Interest rate derivatives (including exotics in non-INR currencies, vanilla INR forex options/interest rate derivatives), payment services, trade services, cash & clearing services in EUR, USD, JPY and CHF.
Societe Generale Corporate & Investment Banking is a leading player with 11,000 professionals in 33 countries across Europe, the Americas and Asia-Pacific. SG CIB tailors solutions for issuers and investors by capitalising on its worldwide expertise in investment banking, global finance, and global markets.
Working at Societe Generale - Why should i join Societe Generale?:-
At Societe Generale Corporate & Investment Banking - SG CIB a first step towards employment, work and study programmes provide us with a wide variety of profiles as this system allows for students to finance their courses while accessing professional training. One way of promoting career development and using the social ladder at the earliest stages of one’s career.
Address of Societe Generale:-
Société Générale Global Solution Centre Pvt. Ltd.
6th Floor, Inventor Building
ITPB, Whitefield Road, Bangalore, India
Pin: 560 066
Telephone: +91-80-2809 5000 / 6628 5000
Fax: +91-80-2809 5400
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