Here are the details of Associate Engineer - Technical Support job in CSC. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Job Category:- Technical Support Services
Primary Location:- INDIA-HYDERABAD-HYDERABAD
Job Posting:- 2011-Feb-10
Description:- Overall Role purpose: Ensures delivery and management of the end-to-end technical support service. Performs operational support for server hardware and platform software. Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly. Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups. Communicates effectively with customers to ensure problems are understood and resolved. Maintains support documentation and asset and configuration data repositories.
Qualifications:- Key Accountibilities and Responsibilities: Technology:Understands and solves complex technical problems in the production/operational environment. People:Liaises with customers on accounts to diagnose, investigate, and resolve hardware and software issues. Works with infrastructure groups, developers, and project managers to ensure new infrastructure is successfully integrated into operational support. Customer:Understands the customer's business drivers and service level agreement targets. Keeps the customer fully informed of progress against technical issues. Business:Understands the business service level agreements and prioritizes technical workload to deliver the targets set. Financial:Manages and drives resolution of technical issues in a timely manner to minimize costs to the business. Identifies and delivers cost saving and service improvement initiatives within the operational support arena.
CSC was established in 1959. CSC developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. CSC senior management team has an average of 25 years of domestic and international IT experience and a strong history of business, academic and technological accomplishments.
CSC (NYSE: CSC) reported trailing 12 months revenue of $16.2 billion for the third quarter ending December 31, 2010.
Why CSC - Why should i join CSC?:-
The Brand CSC:- The legendary CSC story only grows richer with age.
Great Work Culture:- CSC’s supportive work culture brings out the best in you.
Excellent People Practices:- When you join CSC, you become part of a caring family.
Dynamic Growth and Learning:- You’ll find opportunities to grow and learn all around you at CSC.
Embracing Diversity:- CSC has a strong commitment to supporting diversity of all kinds.
Social Responsibility:- Our Corporate Social Responsibility Committee undertakes many important community activities.
Reputation:- Experience the joy of working for one of the best companies in the industry.
Address of CSC:-
DLF IT Park, A-44/45,
Noida (UP) - 201 301
Ph: +91-120-6600666 / 4430666
Unit no 301, 'A' wing,
Kensington IT/ITES SEZ,
Hiranandani business park,
Mumbai (MH) - 400 076
Ph: +91-22-66045000/ 25710600
Building #7, Mind Space IT Park,
Part APIIC Software Layout
Madhapur, HITEC City,
Hyderabad (AP) - 500 081
7th to 9th Floor, Tower 1B,
DLF IT Park, 1/124,
Shivaji Garden, Moon Light Stop,
Nandambakkam Post, Ramapuram,
Chennai (TN) - 600 089
Embassy Golflinks Biz Park,
Survey No.8/1 & 8/4,
Challaghatta Village,Varthur Hobli, Bangalore (KA) - 560 071
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