Customer Care Specialist: TECH PROCESSESGurgaon - Delhi/NCR

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  • CategoryCall Center, BPO
  • Sub CategoryCustomer Service Executive
  • LocationGurgaon - Delhi/NCR
  • CompanyIBM Daksh
  • Posted date on our Website23 July 2012
  • Expiration Date23 July 2012

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Here are the details of Customer Care Specialist: TECH PROCESSES job in IBM Daksh. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Location: Gurgaon
   
Qualifications:- Graduate

Responsibilities:-
       
      Understanding of requirements or problem and propose an effective solution
      Maintaining level of quality as per customer specifications
      To troubleshoot, research and analyze customer problems with installation, operating system issues, network installation and fax connectivity
      Maintaining target levels of productivity and performance, as outlined by Team Manager in relation to Stack parameters

Competencies required:-
        
      Proficient with computers (Basics)
      Ability to understand and make best-fit judgments
      Representing company as a brand and taking care of core values

About IBM Daksh:-

IBM Global Process Services (formerly IBM Daksh), is an integral part of the company’s Globally Integrated Enterprise model. The new name reflects IBM's position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. IBM Daksh provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. it's core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM’s global delivery network of 50+ centers.

Why IBM Daksh - Why Should i join IBM Daksh?:-


IBM Global Process Services focused on employee development and offer a world-class work culture that nurtures bright young talents and hones their skills to deliver quality results. A leading employer of choice, we are reputed for our ability to attract, retain and develop talent.

 

Contact Details:

Address of IBM Daksh

Gurgoan:-

IBM Global Process Services
DLF Building No. 8,
Tower B4th Floor,DLF Cyber City,
DLF Phase II
Gurgaon - 122002,
India
Tel: +91-124-4635100
Fax: +91-124-4263311

Bangalore:-

IBM Global Process Services
Manyata Embassy Business Park
Block-D1& D4, Outer Ring Road, Nagavara
Bangalore 560 045. India
Tel: 91-80-40204400-40204000

Mumbai

IBM Global Process Services
7th Flr, B Wing, Prism Tower,
Mindspace, Goregaon ( West),
Mumbai 400064
Tel: 91-22-40366466

Pune

IBM Global Process Services
"SP" Infocity,survey no 209,
building no 3,3rd floor,next to satyapuram society,
Pune-Saswad road,Phursungi,
Hadapsar Pune 411028
Tel: 91-20-40630000

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