Customer Service ExecutiveChennai

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  • CategoryCall Center, BPO
  • Sub CategoryCustomer Service Executive
  • LocationChennai
  • CompanyHCL
  • Posted date on our Website25 June 2012
  • Expiration Date25 June 2012

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Here are the details of Customer Service Executive job in HCL. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Job code:- CSE_Voice_IB

Experience:- 0-3 Years

Education :- Graduate/Post Graduate in any stream

Desired Qualification :
BA / B.Com / B.Sc. / BBA / BHM / B.Pharma / B.P.T etc.

Experience :- Freshers / Final Year Result Awaited / Candidates with atleast 6 months experience in International BPO would be preferred

Candidate Must posses excellent verbal and written Communication skills

Willing to work in 24 X 7 environment

 Handling Inbound/Outbound International Voice calls

Resolving/Handling customer issues

Document the calls to ensure all information is captured

Maintaining secrecy of data

Adhere to standard operating procedures required by the process Attend briefings, trainings/refresher sessions and meetings as required

Should be able to work in rotational night shifts.

About HCL:-

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 5.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Infosystems

HCL is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 71,000 professionals of diverse nationalities, operating across 29 countries including 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
 
Working at HCL - Why should i Join HCL?


HCL Enterprise is a leading Global Technology and IT enterprise with annual revenues of US $5.5 billion. HCL Enterprise comprises of two companies listed in India - HCL Technologies & HCL Infosystems.

HCL Infosystems offers products and infrastructure solutions in the fields of computing,  communications, networking, office automation, broadcasting and imaging. HCL Technologies is one of India's leading global IT services, providing software - led IT solutions,  remote infrastructure management services and BPO.
 

Contact Details:

Address of HCL:-

HCL Infosystems Ltd.
E-4,5 & 6, Sector 11,
NOIDA 201 301, UP
India
Ph:- +91 120 2526518/19, 2520977
Fax: 2550923

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