Here are the details of Front Office Executive job in Marriott India. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Location:- JW Marriott Hotel Mumbai
Function:- Guest Services/Front Desk
Job Description:- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Knowledge & Skills:
- The candidate should exhibit excellent communication skills (verbal, listening, writing).
- Knowledge of any foreign language will be an added advantage.
- Should have good negotiation skills.
- Should have a pleasing personality, good customer focus and have an eye for detail.
Personal Attributes :- A candidate with an aptitude for customer service would be best suited for this role.She/He should have the willingness to work in shifts.
About Marriott India:-
Marriott India is the Indian division of the Marriott International hotel chain. Marriott was established in 1998 and opened its first hotel, the Goa Marriott Resort, was the first Marriott hotel on 15th Dec 1999. It has hotels in Mumbai, Goa, Hyderabad, Pune, Gurgaon, Ahmedabad and Chennai.\
Why Marriott India - Why Should i join Marriott India?:-
Marriott offer you the opportunity to find the hospitality job and career journey that is right for you. With more than 1100 managed properties and 18 different brands, you'll find us in your neighborhood and in more than 65 countries.
With Marriott’s diverse lines of business, and many brands and disciplines, your career path may take a number of different directions, and you can start the journey to your career destination right here
Address of Marriott India:-
Ramdev Nagar Cross Road,
Satellite Road, Ahmedabad, India 380015
564, Anna Salai, Chennai, India 600018
Miramar Beach,PO Box No 64,
Panaji - Goa, India 403001
Plot no - 27 B, Sector Road,
B Block, Sushant Lok - 1, Sector 27,
Gurgaon Haryana, India 122 002
Tank Bund Road,
Opposite Hussain Sagar Lake,
Hyderabad, India 500080
Juhu Tara Road,
Mumbai, India 400049
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