Guest Support AgentBangalore

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  • CategoryAirline, Ticketing
  • Sub CategoryFlight Attendant
  • LocationBangalore
  • CompanyKingfisher Airlines
  • Posted date on our Website19 July 2012
  • Expiration Date19 July 2012

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Here are the details of Guest Support Agent job in Kingfisher Airlines. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Location - Bangalore

Job Requirements:-

Education & Background:-

• Undergraduate / Graduate in any stream
• Minimum 1 year of prior BPO/ Call Centre experience
• Freshers who have completed graduation may also apply
• Excellent written and oral communication
• Must possess a neutral accent with no regional language influence
• Good computer skills (MS Excel, Word, PowerPoint)
• Should be willing to work in shifts

Key Job Responsibilities:-

• Call Handling (Inbound & outbound)
• Understand customer queries/ requests and act accordingly
• Keep abreast with product knowledge, policies and procedures
• To perform reservation functions: ticketing, re-booking, cancellations and refunds
• Adherence to Company standards

About Kingfisher Airlines:-

Kingfisher Airlines was established in 2003. It is owned by the Bengaluru based United Breweries Group. Kingfisher's head office is located in The Qube in Andheri (East), Mumbai and its registered office is located in UB City, Bangalore.

Kingfisher Airlines presently operate over 100 daily flights across our domestic network that connect major metro cities and some unique destinations not served by any other airline, such as Hubli, Shimla, Dharamshala.
 

Contact Details:

Kingfisher Airlines Ltd.
The Qube, 4th floor
M V Road, Marol
Andheri (East),
Mumbai - 400059 India

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