Lead IT Sys AdminMumbai

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  • CategoryIT - Software
  • Sub CategoryTeam Lead / Tech Lead
  • LocationMumbai
  • CompanyIBM Daksh
  • Posted date on our Website23 July 2012
  • Expiration Date23 July 2012

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Here are the details of Lead IT Sys Admin job in IBM Daksh. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Location:- Mumbai

Experience:- 4-7 years

Qualifications:-

Should be an engineer - preferably in computer sciences, electronics & telecommunications. An honors course in computer sciences like B.Sc computer sciences would also be considered depending upon the nature of the other qualifications and post-qualification experience.

Responsibilities:-

    Day to Day Support by coordinating between Agents, IT helpdesk and Customer Helpdesk to get the problem resolved with a minimum response and resolution time
    Server management
    IT housekeeping
    Application and server monitoring. Server performance evaluation
    To assist WAN/LAN /VOICE specialists in related implementations with all documentations required for after implementation support. And follow the support procedure To play a role of second level support for problems pertaining to Local IT infrastructure excluding from Desktops
    To religiously follow the customer escalation proceedure to make sure that we are compliant with customer requirement arising from time to time
    Maintain Vendor contact and relation ship. To maintain documented procedures of all the support agreements and Vendor escalations

Competencies Required:-

    MCSE Certification
    Minimum exposure [installation & configuration] of 1 year on Windows 2000 Server, Lotus Domino Mailing Server & Veritas Backup.

 

About IBM Daksh:-

IBM Global Process Services (formerly IBM Daksh), is an integral part of the company’s Globally Integrated Enterprise model. The new name reflects IBM's position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. IBM Daksh provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. it's core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM’s global delivery network of 50+ centers.

Why IBM Daksh - Why Should i join IBM Daksh?:-


IBM Global Process Services focused on employee development and offer a world-class work culture that nurtures bright young talents and hones their skills to deliver quality results. A leading employer of choice, we are reputed for our ability to attract, retain and develop talent.

 

Contact Details:

Address of IBM Daksh

Gurgoan:-

IBM Global Process Services
DLF Building No. 8,
Tower B4th Floor,DLF Cyber City,
DLF Phase II
Gurgaon - 122002,
India
Tel: +91-124-4635100
Fax: +91-124-4263311

Bangalore:-

IBM Global Process Services
Manyata Embassy Business Park
Block-D1& D4, Outer Ring Road, Nagavara
Bangalore 560 045. India
Tel: 91-80-40204400-40204000

Mumbai

IBM Global Process Services
7th Flr, B Wing, Prism Tower,
Mindspace, Goregaon ( West),
Mumbai 400064
Tel: 91-22-40366466

Pune

IBM Global Process Services
"SP" Infocity,survey no 209,
building no 3,3rd floor,next to satyapuram society,
Pune-Saswad road,Phursungi,
Hadapsar Pune 411028
Tel: 91-20-40630000

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