Here are the details of Operations Manager TBS Conversions job in Synechron. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Responsible for the daily operations of TBS based projects. Ensures service level agreements are met
in support of clients' and company's mission-critical business requirements.
GENERAL DUTIES AND RESPONSIBILITIES:-
Manage the team members through successful completion of TBS related projects including Internals
Ensure projects maintain and meet target time lines and task delivery dates
Train, develop, coach as well as leading an efficient and effective team.
Identifies and implements cost-saving and continuous process improvement initiatives.
Develops and implements team standards and procedures that support departmental standards and
Develops and executes project schedules as well as results and performance tracking tools
Other related duties assigned as needed
4-year college degree or 3-5 years of related working experience may be considered.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES:-
Knowledge of TBS conversion and deconversion processing phases
Knowledge of processing administration and processing activities and controls
Knowledge of TBS and other supporting sub systems such as the loyalty system, EZcard system, etc.
Proficiency in client communication and escalation management
Knowledge of project management methods and techniques as well Microsoft Project
Proficiency to supervise, lead and manage effectively staff members
Excellent verbal and written communication skills to technical and non-technical audiences of various s levels in the organization (e.g. executive, management, individual contributors)
Excellent problem solving, team and time management skills managing multiple deadlines for self and
Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates
in development and/or corrective discipline
Proficiency to operate independently
Intermediate professional role. Moderate skills with high level of proficiency. Has full understanding of
all operations processing policies and procedures. Works on one or more projects as a team member
or occasionally as a project lead. Coaches staff. Works under general supervision with latitude for
independent judgment. May consult with senior peers on certain projects. Typically requires six (6) or
more years of experience and up to one (1) year of leadership responsibility; or equivalent combination
of education and experience in an operations processing organization.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed
to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes,
the essential functions of the job may or may not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be reviewed and evaluated on a
Synechron was founded in 2001 as a privately owned company with global offices in New Jersey, London, Amsterdam, Dubai, Tokyo and Singapore that work in tandem with its 2 state-of-the-art Global Development Centers based in Pune, India.
Synechron provide solutions that focus on new ways of doing business combining IT innovation and adoption of the latest technologies, while also leveraging the organization's existing IT assets. Synechron work with large global corporations and new generation technology companies to provide services and solutions that implement prudent business and technology strategies in today's dynamic digital environment.
Synechron offer a range of high-end software development and customization services, from application conceptualization and design to the development and enhancement of full-fledged, "shrink-wrapped" products.
Careers at Synechron:-
Synechron strongly believe that employee efficiency and excellence is the result of a work-culture that fosters creative thinking and individual growth.
Synechron always strive for. Besides this, we also strongly advocate and encourage employees to imbibe a positive and professional approach to work and to their life in general.
Synechron Technologies Pvt Ltd
Synechron IT Towers,
MIDC Knowledge Park,
Kharadi, Pune 411 014
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