Parttime Jobs Digihome Solution Pvt Ltd, Pune
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Here are the details of Parttime Jobs Digihome Solution Pvt Ltd job in Digihome. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
The job involves handling post-installation support independently for residential complexes. The candidate will interact with builder’s maintenance teams, society officers of residential complex societies, and Digihome’s customer support team members, to ensure minimum downtime. He will supervise and manage spare parts inventory, analyze customer calls and prepare related reports. He will be responsible for profitability of the maintenance operation for the sites assigned to him. He will also be responsible for sale of post-installation items. Ability to take on-the-spot decisions, escalating issues at the right time, managing customer support teams as well as customer expectations are essential qualities. Candidate should be willing to travel and visit all the project sites regularly. Roles and responsibilities: Single point customer care responsibility for assigned projects Responsible for customer satisfaction Responsible for profitability of maintenance operation and sale of post-installation items Responsible for mentoring, managing team members and their appraisal
Skills Required :- Graduate / diploma in electronics/instrumentation with 5 to 6 years experience Experience of independently managing multiple customer support teams of more than 5 persons each Experience in handling electronics / security projects for residential construction sites or industrial automation project, or BMS for commercial sites, or Network management (LAN/WAN and PC maintenance) Must be able to communicate professionally during client meetings and in written responses to emails and when submitting reports. Result oriented, analytical and organized.
About Digihome :-
Digihome Solutions Pvt. Ltd - Digihome was established in year 2005. Digihome is focused on providing cutting edge intelligent home solutions for residential complexes and townships.
Digihome is the company that only focuses on providing state of the art technology solutions that create intelligent homes. Our range of products and solutions are designed to meet requirements of a budget home user and the aspirations of a lifestyle customer.
Why Digihome - Why should i join Digihome?:-
Digihome focus on building long term partnerships with its clients, and provide them with innovative solutions. Digihome is not just about work experience; it thrive on open and collaborative work approach.
Address of Digihome Solutions Pvt. Ltd - Digihome:-
Survey No. 120, Saikar Complex,
Baner Road, Baner,
Pune – 411 045
Tel: +91 20 6400 6912
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