RBB-PB-Teller Auth, Shimla
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Here are the details of RBB-PB-Teller Auth job in HDFC Bank. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job. Start Date - 09.07.2015
Tasks
• Branch Merchandising
• Supervise & Monitor Personal Banker desks and contract sales staff
•Authorize Personal Banker transactions
• Branch administration
• Lobby Management
• Resolution of customer queries/complaints
• Customer service to ensure walk in customers issues
• Generate business, cross sell and monitor cross sales of Personal Bankers
• Enhancing the value of existing accounts
• Retention of existing portfolio
• Corporate salaries processing
• Cost Management and staff productivity
• Responsible for Cash and Customer transactions at the Teller counters
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc
• Penetration of Saving Accounts on non liability customers
• Ensure quality customer service is delivered.
• Generate leads for Third Party Products to the customers
• Ensure that all tellers are adequately trained on the Products of the bank.
• Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
• Reconciliation and maintenance of suspense accounts register as per the required format
• Branch Operations and Audit Compliance
Requirements
Banking Product Knowledge
Team Management/Interpersonal
Skills
Good Communication Skills
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About HDFC Bank:-
HDFC Bank is a young and dynamic bank, with a youthful and enthusiastic team determined to accomplish the vision of becoming a world-class Indian bank.
HDFC Bank operate broadly in two major categories: Retail Banking & Wholesale Banking. Retail Banking comprises Assets & Liabilities functions, whereas Wholesale Banking includes Allied Functions & Operations.
Working at HDFC Bank - Why should i Join HDFC Bank?
HDFC Bank business strategy emphasizes the following :
- Increase our market share in India’s expanding banking and financial services industry by following a disciplined growth strategy focusing on quality and not on quantity and delivering high quality customer service.
- Leverage our technology platform and open scaleable systems to deliver more products to more customers and to control operating costs.
- Maintain our current high standards for asset quality through disciplined credit risk management.
- Develop innovative products and services that attract our targeted customers and address inefficiencies in the Indian financial sector.
- Continue to develop products and services that reduce our cost of funds.
- Focus on high earnings growth with low volatility.
Contact Details:
Address of HDFC Bank:-
HDFC Bank House
Senapati Bapat Marg
Lower Parel
Mumbai-400 013.
http://www.hdfcbank.com/aboutus/careers/default.htm
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