SD Group Leader - Service Desk (L1)Gurgaon - Delhi/NCR

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  • CategoryIT - Software
  • Sub CategoryTeam Lead / Tech Lead
  • LocationGurgaon - Delhi/NCR
  • CompanyAmdocs
  • Posted date on our Website04 August 2012
  • Expiration Date04 August 2012

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Here are the details of SD Group Leader - Service Desk (L1) job in Amdocs . This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

SD Group Leader - Service Desk (L1),
 
Gurgaon, India

Major Responsibilities:-


Interpersonal communication skills
Excellent customer service orientation
Fluent English (spoken, and technical reading and writing)
Knowledge of other languages an advantage
Analytical abilities and creative thinking
Able to work overtime
Ability to handle and lead medium to high complexity tasks through collaboration with other in-group elements.
Ability to learn and apply new technologies/procedures.
Ability to set appropriate priorities while working in multitasking environments.
Deliver qualitative outputs.
Work efficiently under pressure.
Good team player and ability to coach others.

Job Requirements:-


Interpersonal communication skills
Excellent customer service orientation
Fluent English (spoken, and technical reading and writing)
Knowledge of other languages ? an advantage
Analytical abilities and creative thinking
Able to work overtime
Ability to handle and lead medium to high complexity tasks through collaboration with other in-group elements.
Ability to learn and apply new technologies/procedures.
Ability to set appropriate priorities while working in multitasking environments.
Deliver qualitative outputs.
Work efficiently under pressure.
Good team player and ability to coach others.
 

About Amdocs:-

Amdocs empowers the communications and IP industry with software systems built to support the next generation. As a leader in communications and IP technology, Amdocs contributes to the industry through active membership in leading industry associations.

Amdocs is the market leader in customer experience systems innovation with over 19,000 employees delivering the most advanced business support systems (BSS), operational support systems (OSS) and service delivery to innovative service providers in more than 60 countries around the world.

Working at Amdocs - Why should i join Amdocs?:-

Personal Development is a continuous development process, in which an employee's competencies, potential, talents, knowledge, skills and self-fulfillment needs are proactively realized in line with the company's business needs.

Amdocs providing you with the most up-to-date, comprehensive learning services available. Whether it be instructor-led training in a classroom, self-study or live eLearning sessions, Amdocs Learning Services provides you with the tools to develop and build your career.

As an Amdocs employee, you are invited to explore opportunities for personal growth in Amdocs – in your city, your country or globally.

Contact Details:

Address of Amdocs:-

Pune:-

Tower 2, CyberCity,
Magarpatta City,
Hadapsar, Pune (MH), 411 028
+91 020 40153000 phone
+91 020 40143060 fax

Mumbai:-

Level 2, Raheja Centre Point,
294 CST Road,
Santacruz (East),
Mumbai (MH),
400 098
+91 022 6707 8727 phone
+91 022 4243 8711 fax

Gurgaon:-

Tower C, Building No.3, Unitech Infospace,
Sector-21, Old Delhi-Gurgaon Road,
Dundahera, Gurgaon (Haryana), 122 001
+91 124 3373000 phone
+91 124 3373010 fax
 

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