SENIOR SUPPORT ENGINEERBangalore

Alert This Job has Expired! Click Here to View Other IT - Software Jobs

  • CategoryIT - Software
  • Sub CategoryResearch Engineer
  • LocationBangalore
  • CompanyHCL
  • Posted date on our Website11 February 2020
  • Expiration Date31 March 2020

User Ratings

0
Here are the details of SENIOR SUPPORT ENGINEER job in HCL. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

POST DATE -28 Jan 2020

 
LOCATION - Bangalore
 
QUALIFICATION -
 
To independently resolve moderately complex tickets/issues raised by the customers as per the defined standards of time| cost and quality for increased customer satisfaction. 
 
1) To independently resolve Complex or escalated issues/tickets as per stated resolution goals
2) To maintain issue logs and document the process and the method of resolving/ troubleshooting the specific ticket 
3) To undertake training programs for new joinees and perform knowledge transition during project enhancements 
4) Ensure continuous learning by improving wrt scope of work. 
5) Guiding the support engineer in creating product documentation for customer support and contributing towards technical support white papers
 
SKILLS - Associate of science
 
EXPERIENCE - 5-7 Years
 
NO. OF POSITIONS - 1
 
Click here for more details.

About HCL:-

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 5.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Infosystems

HCL is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 71,000 professionals of diverse nationalities, operating across 29 countries including 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
 
Working at HCL - Why should i Join HCL?


HCL Enterprise is a leading Global Technology and IT enterprise with annual revenues of US $5.5 billion. HCL Enterprise comprises of two companies listed in India - HCL Technologies & HCL Infosystems.

HCL Infosystems offers products and infrastructure solutions in the fields of computing,  communications, networking, office automation, broadcasting and imaging. HCL Technologies is one of India's leading global IT services, providing software - led IT solutions,  remote infrastructure management services and BPO.
 

Contact Details:

Address of HCL:-

HCL Infosystems Ltd.
E-4,5 & 6, Sector 11,
NOIDA 201 301, UP
India
Ph:- +91 120 2526518/19, 2520977
Fax: 2550923

(Disclaimer : This Job or placement paper has been sourced from various sources like print media, Job consultants, past candidates, our users and/ or Company website. The posted date above means the date on which the Job was posted on our site and not on the company site. Users are advised to check with the company for latest requirements before applying for the job. Our website will not be responsible for any loss to the company or the candidate. We have no relation with the company and are not responsible for the validity of this Job. We donot charge the company or candidate or any student anything. If the respective company has any issue with the data provided or they want this particular job or placement paper to be removed they can write into us at infinitecourses@gmail.com)

Comments / Reviews / Queries On

Click to See more Comments