Here are the details of Service Assurance Professionals job in Tech Mahindra. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job. Job Posted:- 21st Jul 2011
Required Skill Sets:-
• Work experience in a customer technical support call center or NOC environment.
• Excellent communication and interpersonal skills with the ability to communicate effectively with customers and properly manage expectations.
• Expert troubleshooting and reasoning skills
• Strong networking background
- DNS configuration
- IP routing concepts and OSI Model
- Firewall and DMZ configuration and/or troubleshooting
- VPN and other related security concepts
- Packet capture and analysis
- Strong understanding of typical enterprise IT software (Microsoft Exchange, LDAP, ActiveSync, etc.)
• Experience in client server architectures
• Strong Mobile Device Management experience and familiarity with iOS, Android, Blackberry and other mobile operating systems.
• Understanding Mobile concepts such as GSM, CDMA, 3G, etc. a plus.
• Ability to configure, manage and troubleshoot in complex IT environments (Virtual instances, clustered environments, WANs, etc)
• Ability to manage multiple issues while maintaining short response and resolution times
• BS in Computer Science or related technical field preferred
• Desired certifications: CCNA or higher, MCP/MCTS (Microsoft Certified Profession / Microsoft Certified Technology Specialist) or higher.
Experience:- 3 - 6 Years
Education:-
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UG - Any Graduate - Any Specialization, Graduation Not Required
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PG - Any PG Course - Any Specialization, Post Graduation Not Required
Location:- Pune
About Tech Mahindra:-
Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), one of the world’s leading communications service providers. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BPO. With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Why Tech Mahindra - Why should i join Tech Mahindra?:-
Tech Mahindra offers a fast-paced career with global exposure to best business practices and a chance to be at the forefront of cutting-edge technologies. It believe in a vibrant and open door approach where hierarchies do not matter. Tech Mahindra offers you one of the best environments for career development and progression. A strong performance culture and a fully automated in-house appraisal system ensure that your career is chalked out and defined in line with your individual growth, and the overall growth of the organization. So, if you're an achiever with a passion for setting and attaining goals, you'll find many opportunities for being recognised at Tech Mahindra.
Contact Details:
Address of Tech Mahindra:-
Pune
Tech Mahindra Limited
Sharda Centre, Off Karve
Road, Pune 411004, Maharashtra, India.
Telephone: +91 20 6601 8100
Fax: +91 20 2542 4466
Mumbai
Tech Mahindra Limited
Wing 1, Oberoi Estate Gardens, Chandivali,
Andheri (E), Mumbai 400 072,
Maharashtra, India.
Telephone: +91 22 6688 2000
Fax: +91 22 2847 8959
Bangalore
Tech Mahindra Ltd.
9 / 7 Hosur Road,
Bangalore - 560029
Tel: +91 80 40243000
Fax: +91 80 25527027
Chennai
Tech Mahindra Limited
No. 58, Sterling Regency,
Sterling Road, Nungambakkam,
Chennai - 600034
Tel: +91 44 6 621 6000
Fax: +91 44 2 825 3352
Hyderabad
Tech Mahindra Limited
Wing-2, 1st floor, "B" block,
Cyber Gateway, HITEC CITY,
Madhapur, Hyderabad 500081.
Tel: +91 40 4030 1300
Kolkata
Tech Mahindra Ltd
3rd and 4th floor, Bldg – Gamma
Bengal Intelligence Park,
Block EP& GP Sector –V
Salt Lake Sector V,
Kolkata - 700091, India
Tel: +91-33-40098100
Noida
Tech Mahindra Limited
A-7, Sector 64
Noida, 201 301
Tel: 0120-4096000
Chandigarh
Tech Mahindra Limited
'A' Block, 2nd Floor,
DLF Building, Chandigarh Technology Park,
Kishangarh, Chandigarh.
Tel: +91-172-6604444
http://careers.techmahindra.com/Forms/JobSearch.aspx
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