Here are the details of Software Development Sr. Analyst job in Dell. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Bangalore, Karnataka, India
Experience in configuring / developing applications for IT services – Incident, Change, Problem, and Release Management
· Ability to develop a fairly detailed, custom application in ServiceNow from start to finish
· Intimate knowledge of client and server side (business rules) scripting, workflow development, and customized UI actions
· Experience with creating metrics for reporting, database views/joins, and detailed reporting
· Strong understanding of roles, security access controls, and UI Policies
· General understanding of Service Catalog and CMDB
· Strong experience with event registration, notifications, and SLA’s
· Able to implement best practices in coding and database design/normalization
· Self-reliance on general debugging, troubleshooting, and collecting log information
· Experience with LDAP mapping and custom Discovery configuration
· Proficiency in Jelly scripting and web services (both inbound and outbound).
· Solid understanding of ITIL v3 foundations.
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