Software Support SpecialistMumbai

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  • CategoryIT - Software
  • Sub CategorySoftware Engineer
  • LocationMumbai
  • CompanySynygy
  • Posted date on our Website07 October 2011
  • Expiration Date07 October 2011

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Here are the details of Software Support Specialist job in Synygy. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Job Description-:

As a Software Support Specialist at Synygy, you will work at our Pune office and will be involved in

providing application software support to Synygy’s internal and external clients for Synygy software

solutions.

Responsibilities

Your responsibilities will include:

Providing reasonable workarounds for urgent technical problems so that project teams can continue

being productive

Coordinating with members of the Software Development Team to determine if software issues are a

result of software defects

Monitoring, following up on, and reporting on all unresolved issues for their assigned project teams

Proactively looking out for new features, fixes or technical processes that could benefit their assigned

projects

Proactively looking out for known issues, which could potentially cause problems for their assigned

projects

Job Requirments:-

Prerequisites

The following skills and abilities are required for this position:

2-4 years of previous experience in application software support, software support, and/or software

testing capacities on Windows platform

ability to work in a 24x7 environment working in day/night shifts on rotational basis, including weekends

ability to write, troubleshoot, and modify SQL Server stored procedures

very strong analytical and problem solving skills along with detail orientation

strong oral and written communication skills

B.E/B.Tech preferred.

About Synygy:-

Since 1991 Synygy has been at the forefront of the sales performance management market. It's ability to maintain our leadership status in the ever-changing marketplace is built on the contributions made by our employees and a company-wide commitment to continuous improvement. From entry- through executive-level and everything in between, each employee can make an impact on business and its success.

Synygy Inc. is the largest and most experienced provider of sales compensation management (SCM) software and services. Synygy also provides a set of related sales performance management (SPM) solutions, including sales data management, sales reporting and analytics, sales workflow process automation, and sales performance planning. Based in Chester, Pennsylvania, with extensive operations in Europe and Asia, Synygy has achieved 20 continuous years of success.

Careers at Synygy:-

Synygy has global offices in Europe and Asia. Together, Synygy's domestic and international operations enable us to provide 24x7 services to clients.

The company culture is dynamic and unique, providing its employees with endless opportunities for professional, personal, and financial growth. Synygy invite you to learn more about Synygy and the opportunities to join our growing team!

Synygy recognizes that all work and no play makes for a boring work day! Throughout the year, Synygy sponsors numerous activities to create an exciting and fun work environment. From our summer and winter Solstice parties and monthly in-house "Herbert" happy hours to our game room and company-sponsored clubs and activities, Synygy offers a variety of ways to kickback, relax, and enjoy yourself and the company of your coworkers.
 

Contact Details:

Synygy India
5th Floor, Pride Parmar Galaxy
3/4 B.J. Road
Pune, India 411001
Phone: +91-20-40106666

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