Support Consultant, Bangalore
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Here are the details of Support Consultant job in SAP India. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.
Employment Type:- Regular Full Time
Job Location:- Bangalore
PURPOSE AND OBJECTIVES:-
ByD Managed Services is part of the SME Development Unit and the OnDemand Delivery Unit for all Midmarket on demand solutions from SAP.
ByD Managed Services delivers infrastructure, operations and application management services to ByD customers. SAP also support our internal customers with services around our Development as well as our Verification Systems landscape. As part of ByD development we also develop, productize and implement the necessary operational tools, procedures and processes for an efficient and scalable SaaS operation of
ByD. In that role we also take part in the specification and continuous improvement process of the software to optimize operations in all aspects.
EXPECTATIONS AND TASKS:-
Support in Technical coordination of our production, verification lab and development infrastructure for On Demand Products
Support in driving problem management activities
Ensure proper documentation
Specify product and process optimization requirements
Specify automation requirements
Interacts in close collaboration with Teams in Germany, US, China and India
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:-
Technical skills in Net Weaver environment
Strong problem resolution, reporting and communication skills
Solves complex technical problems on demand
High degree of analytical thinking
Keeps personal skill level up to date
Ability to organize and report complex information in a clear and structured way
Excellent analytical skills
Strong presentation skills, including written and oral English
Excellent team player with very good communication and coordination skills
High customer orientation and service attitude
You have more than seven years work experience preferable as Technical Support Consultant and you are familiar with
- Netweaver ABAP
You are able to adopt your expertise to the needs of the Software as a Service offerings of SAP, especially Sales on Demand
You are experienced in working in international teams
You are able to manage escalations
About SAP India:-
SAP Labs India is SAP's second largest Research & Development and Global Services & Support center in the world. Founded in November 1998, SAP Labs India is one of the four global development hubs (Germany, US and Israel being others) of SAP that contribute to all areas of the SAP product value chain- Research & Breakthrough Innovation, Product Development, Global Services & Support and Customer Solutions & Operations.
SAP's eight Labs in different countries are industry role models for globally distributed development organizations and contribute heavily to the goals of SAP's business units. Bridging the gap between local market demands and SAP's development organization, SAP Labs set standards for excellence in innovation, efficiency, and reliability.
Why SAP - Why Should i join SAP?:-
Flexible Workplace:- Finding the right balance between your personal and professional lives can be tricky. That’s why SAP offers a range of flexible options, including adjustable work hours, sabbaticals, and even the opportunity to telecommute.
Career Development:- SAP continue to foster your ambition with an extensive career development program that allows you to achieve your own personal and professional aspirations.
Benefits:- SAP employee benefits comprise some of the most comprehensive of any organization in its class.
Recognition for SAP:- SAP has received a number of global, national, and regional awards declaring us one of the world’s best companies to work for. It’s an honor to be recognized. But this acknowledgement wouldn’t have been possible without the over 47,000 hardworking individuals at SAP.
Address of SAP India:-
SAP Labs India Pvt. Ltd.,
#138, EPIP Zone
Bangalore - 560066
Phone: +91 80 4329 4329, +91 80 6779 6779
SAP Labs India Pvt. Ltd.,
Vatika Towers, 4th Floor,
Sector 54, Golf Course Road,
Gurgaon, Haryana - 122002
Phone: : +91 124 435 7777
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