System Engineer Gurgaon - Delhi/NCR

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  • CategoryIT - Software
  • Sub CategorySoftware Engineer
  • LocationGurgaon - Delhi/NCR
  • Company Evalueserve
  • Posted date on our Website08 September 2011
  • Expiration Date08 September 2011

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Here are the details of System Engineer job in Evalueserve. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Job description:-

Deskside support
Well verse of desktop infrastructure and services with IP addresses and hostnames
Well versed with basic IT architecture like desktop connectivity and internet access
Understand the end user’s problem, identify the solution and suggest/implement the same to end user
Ensures permanent fix instead of workarounds. In case, permanent fix is not available, let user know, implement workaround and work towards permanent resolution
Liaise with system & network administrators in the company to get permanent resolution
Keeping in touch with helpdesk coordinators to track all pending issues and keep them informed about any bottle necks/dependencies in providing resolution
Regularly check IT helpdesk bins to understand pending requests
Informs system/network administrators in case of any discrepancy found on desktop level
Adhere to all IT processes (Security/IT Help Desk/Systems/Network) while speaking to end users and providing resolution

Skill Set required:-

Good communication skills to support clients/users across the globe

Education and experience:-

Good Knowledge of Windows XP/2k environment & desktop hardware and applications
1-3 years of relevant experience


About Evalueserve :-

Evalueserve is a pioneer in providing Knowledge Process Outsourcing (KPO) services, a term it coined in 2003 and gave the acronym, KPO. Evalueserve’s services include customised Financial and Investment Research, Business Research, Market Research, Intellectual Property, Legal Support Services, Supply Chain Support Services, and Knowledge Technology. Through the Evalueserve Circle of Experts, it also provides access to a global network of domain experts in all major industries such as Financial Services, Telecom/IT/High-tech, Healthcare, Consumer Goods and Retail, Energy and Utilities, Capital Equipment and Media.

Evalueserve’s clients include investment banks, commercial and retail banks, insurance companies, private equity firms, corporations and organisations worldwide, including many leading consulting and research firms, law firms and intellectual property firms.

Evalueserve has four research centres located in Chile, China, India and Romania, covering multiple industries across every continent and in more than 50 languages

Working at Evalueserve  - Why should i join Evalueserve?:-

Global Exposure:- Evalueserve works with international clients and helps them by providing customised research and analytic solutions to create a competitive advantage. With global presence and multicultural workforce, Evalueserve offers international exposure to its employees. Evalueserve’s employees frequently travel between offices and to client locations for project requirements.

Merit-based Work Culture :- Merit-based atmosphere in the organisation, rewarding people for performance, teamwork and creativity. At all levels, Evalueserve’s employees are expected to share their views and provide suggestions for mutual growth, hence providing endless opportunities for self-development.

Mentoring and Coaching at Evalueserve:- Every employee at Evalueserve is assigned a senior colleague to provide career guidance, support and direction for the overall professional growth through active mentoring and coaching. These mentors are called ‘Career Managers’; they play an active role in giving feedback to the employee by a continuous and meaningful dialogue.


Contact Details:

Address of Evalueserve

Tower A 2nd Floor,
Tower B 3rd & 4th Floor,
UnitechWorld-Cyber Park Jharsa,
Sector-39,Gurgaon- 122002
Haryana, India
+ 91 124 415 4000 (Tel)
+ 91 124 406 3430 (Fax)

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