Technical SolutionBangalore

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  • CategoryEngineering
  • Sub CategoryTechnical Support
  • LocationBangalore
  • CompanyHP
  • Posted date on our Website23 July 2011
  • Expiration Date23 July 2011

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Here are the details of Technical Solution job in HP. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Job Location:- Bangalore

Description:-

The world has changed. Again.

Not so long ago we provided information for business. Today information is the business.

hp services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments.

We're here for our customers. Putting them first makes us foremost. We don't exist without them.

Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they're valued. And making sure all the other parts of our business understand what customers are thinking.

That way we're always a step ahead. Customers drive our business.

And the people who keep us in touch drive our success.

job description:-

Technical Support Engineer who have experince on Printer support or any IPG prodcut line are only preffered.

To take calls from customers and initiate the right response to them, positively and professionally.

Dealing with a wide range of products and using a powerful information database, you'll provide remote solutions to problems, increasing in complexity along with your experience level.

You'll ask questions, probe problems, double-check what has and has not been done, and explain what to do in such a way that non-technical users can understand what action to take.


Qualifications:-

    * Completion of Secondary/High School or above
    * Completion of formal technical training(3+ years)
    * Professional experience in technical areas
    * Customer service experience
    * Product-oriented certificates(e.g.MCSE)
    * Broad technology knowledge(Operating systems,Hardware)
    * Proficiency in Office Technology
    * Willingness to participate in non-standard working-time models(e.g.shift,call availability,etc..)
    * Accuracy
    * Clear communication skills
    * Ability to work independently
    * Confident telephone manner
    * Initiative

    Fluency in English and local language

About HP:-

HP was founded in 1939. It is a technology company that operates in more than 170 countries around the world. No other company offers as complete a technology product portfolio as HP

HP provide infrastructure and business offerings that span from handheld devices to some of the world's most powerful supercomputer installations. It offers wide range of products and services from digital photography to digital entertainment and from computing to home printing. This comprehensive portfolio helps us match the right products, services and solutions to our customers' specific needs.

Working at HP - Why should i Join HP?

HP India want you to explore your career options—and with a company of our global scope, you’ll always have plenty. HP recognises the fire in employees and believes that extraordinary efforts deserve their rewards. That’s why we have special Rewards & Recognition Programmes, including Cash Awards to recognise exceptional contributors.

HP Labs, one of the world's leading industrial research centers, is seeking talented researchers for positions in its laboratories. The lab attracts top graduates from around the world looking for a chance to work on problems that have real impact.
 

Contact Details:

Address of HP:-

Hewlett-Packard India Sales Pvt.Ltd
24, Salarpuria Arena
Adugodi
Hosur Road
Bangalore - 560 030

Phone: (080) 2563 3555
Fax: (080) 2563 3222

http://www8.hp.com/in/en/jobsathp/index.html

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