Technical SupportChennai

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  • CategoryIT - Software
  • Sub CategorySoftware Developer - IT
  • LocationChennai
  • CompanyVembu Technologies
  • Posted date on our Website06 June 2015
  • Expiration Date06 July 2015

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Here are the details of Technical Support job in Vembu Technologies. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Position: Technical Support Engineer

Location: Chennai, India


    Responding to client/partners queries/issues (Voice and Non-Voice Support).
    Assisting clients/partners in troubleshooting.
    Rectifying issues and closing the query/issue.


Graduates/Post Graduates in Maths/Computer Science (or)
Professional Degrees in Computer Science/ECE/EE

0 – 4 yrs (Prior experience is a plus but not expected)

Skills and Competencies:

    Good in English (Verbal and Written).
    Good Communication Skills.
    Good Problem Solving skills.
    Willing to learn technical concepts regarding software products.
    Reasonable Analytical Skills.
    Business Acumen.
    Industry knowledge.
    Good Team Player

Other requisites:

    Candidates should have the right attitude and show good commitment.
    Prior experience with technical support for a hardware/software product is a major plus.
    Prior experience talking to US/UK customers is a major plus

Shift: US Shift (6 PM to 4 AM), Rotational Also

Vembu Technologies was established in the year 2004 providing flexible, reliable, and cost-effective managed cloud based IT solutions, specifically, cloud storage, online backup and cloud content management for small and medium businesses.

The company also provides best career programes to their employees and train them to improve their experience in the field of information technology.

Contact Details:

Office-A, II Floor, "Kaashyap Enclave"
13-A/209, Velachery Main Road, Velachery
Chennai - 600 042
Phone : +91-44-4202 2671.

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