Technical Writer Product ManagementBangalore

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  • CategoryIT - Software
  • Sub CategoryTechnical Support
  • LocationBangalore
  • CompanyJamcracker software technologies
  • Posted date on our Website26 July 2012
  • Expiration Date26 July 2012

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Here are the details of Technical Writer Product Management job in Jamcracker software technologies. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Responsibilities:-
Develop customer focused documentation to meet target users’ needs (administrators, end users and developers) by providing intellectual depth, and assuring accuracy and completeness.
Developer user guides, admin guides for customers
Develop system/software installation, deployment guides for customers
Develop and maintain all training materials
Develop automation for demos, trainings
Responsible for delivering on schedule, all documentation required for a customer
Develop and maintain API documentation for the product
Develop and maintain online help
Develop and maintain documentation for the developer Community
Develop process for obtaining feedback, and for and improvement of product documentation
Deliver administrator and end user training to customers
Develop self-paced t raining
Develop Marketing/Sales related documentation if required Educational Requirements:
Excellent oral and written communication skills in English required
6 to 12 years of dedicated technical writing experience developing documentation for enterprise applications, software products, web applications, network management applications or equivalent
Manage documentation projects single handedly, manage projects plans, scoping, and implementation in aggressive timelines

Job Experience:-
Experience using WebWorks, HTML editing tools, CSS, Microsoft Visio, Graphics applications (such as Adobe Photoshop), Dream
Experience in writing technical documents for software applications/products
Knowledge about Computer programming languages such as Java, C/C++ is required
Experience in JavaScript, HTML, XML will be helpful.

Jamcracker software technologies was established in the year 1999 the company has developed a services delivery network that includes dozens of cloud service providers and hundreds of carriers, MSPs, and Resellers.

The company distributes its software Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN).  Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Blackberry, IBM, Google, and dozens of other cloud providers.Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN).  Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Blackberry, IBM, Google, and dozens of other cloud providers.

Contact Details:

AMR Tech Park 1A. Ground Floor,
(next to Oxford Institutions)
opp.BOSCH office, Hosur Road
Bangalore, India  560 068
Phone: +91 (0)80 6758 2600.

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