VP of OperationsBangalore

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  • CategoryAccounting
  • Sub CategoryFinancial Accountant
  • LocationBangalore
  • CompanyJamcracker software technologies
  • Posted date on our Website26 July 2012
  • Expiration Date26 July 2012

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Here are the details of VP of Operations job in Jamcracker software technologies. This job or placement paper has been sourced from either company website or newspaper or other media and from students who appeared for this job. User is requested to verify the data before applying for the job.

Position Requirements:-
15 or more years’ experience in a senior support role in a software company, preferably in enterprise software, on demand or software as a service solutions Successful track record in developing and executing customer satisfaction plans Success in managing end-to-end customer satisfaction staff including
Technical/Customer Support, Marketplace Operations and IT /Network professionals
Proven ability to achieve results in a fast moving, dynamic environment. Self-motivated and self-directed, however, must have demonstrated ability to work well with teams
Ability to work effectively on multiple priorities in a fast paces environment with shifting priorities
Excellent time management and organizational skills Introduction and Maintenance of Operational Effectiveness and Continuous Improvement Programs
Ensure the successful, timely proactive resolution of complex issues, including notification and escalation of high priority incidents and outages in line with agreed SLA’s
Oversee IT and Network functions - Achieves IT operations operational objectives by maintaining current system; evaluating, recommending, new technology; contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Jamcracker software technologies was established in the year 1999 the company has developed a services delivery network that includes dozens of cloud service providers and hundreds of carriers, MSPs, and Resellers.

The company distributes its software Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN).  Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Blackberry, IBM, Google, and dozens of other cloud providers.Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN).  Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Blackberry, IBM, Google, and dozens of other cloud providers.

Contact Details:

AMR Tech Park 1A. Ground Floor,
(next to Oxford Institutions)
opp.BOSCH office, Hosur Road
Bangalore, India  560 068
Phone: +91 (0)80 6758 2600.

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